Please read these city44 Terms and Conditions carefully before registering or using any of our services. By registering or using the city44 platform, you are deemed to have read, understood, and agreed to all terms stated herein.
A summary of the six most important things you need to know before using the city44 platform.
City44 only permits individuals aged 18 and above to register and use the platform. Age verification will be conducted during the registration process, and city44 reserves the right to request identity verification documents at any time.
All financial transactions on city44 are processed in Malaysian Ringgit (RM) via approved local payment methods, including Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and others. No hidden fees are charged for standard deposits or withdrawals.
All city44 bonuses and promotions are subject to wagering requirements as stated in their respective promotional terms. Bonuses cannot be withdrawn directly and must have their conditions met before any withdrawal is approved.
City44 is committed to protecting members' personal data using 256-bit SSL encryption. Your personal information will not be shared with any third party without your consent, except as required by applicable laws in Malaysia.
Each individual is only permitted to hold one active account at city44. Opening multiple accounts is strictly prohibited and will result in the closure of all related accounts, along with the forfeiture of any balances and bonuses.
City44 provides a range of Responsible Gaming tools — including deposit limits, loss limits, and self-exclusion — to ensure that betting remains a healthy and controlled form of entertainment for all our members.
Important: By registering, accessing, or using any part of the city44 platform, you confirm that you have read and agree to be fully bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue your use of the city44 platform immediately.
In these city44 Terms & Conditions, the following words and phrases carry the meanings set out below unless the context requires otherwise:
To register for and use the services of city44, you must satisfy all of the following eligibility requirements without exception:
During registration, you are required to provide accurate, complete, and up-to-date information. City44 reserves the right to request identity verification documents such as a MyKad or passport at any time for age and identity verification purposes. Failure to provide the requested documents within the stipulated timeframe may result in your account being suspended or closed.
Reminder: Providing false information during registration or the identity verification process is a serious breach of city44's terms and may result in immediate account closure and forfeiture of all balances and bonuses.
Each individual is only permitted to hold one (1) active account on the city44 platform at any one time. Holding more than one account is strictly prohibited, regardless of whether a different name, email address, phone number, or payment method is used.
You are solely responsible for the security of your username and password. City44 recommends using a strong, unique password and not sharing your login credentials with anyone. City44 will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login information.
If you suspect that your account has been accessed by an unauthorised party, please contact the city44 customer support team immediately via live chat or email at support@city44.bet.
All financial transactions on the platform city44 conducted in Malaysian Ringgit (RM). City44 supports a wide range of deposit and withdrawal methods that are popular and convenient for Malaysian users:
Deposit Terms:
Withdrawal Terms:
Note: City44 does not charge any processing fees for standard deposits or withdrawals. However, payment service providers may impose their own charges, which are beyond city44's control.
City44 offers a variety of exciting bonuses and promotions from time to time for both new and existing members. All bonuses are subject to the specific promotional terms and conditions stated on the Promotions us.
General terms applicable to all city44 bonuses:
Warning: Any attempt to exploit or abuse the city44 bonus system — including but not limited to hedging bets using bonus funds — will result in bonus forfeiture and account closure.
Sports Betting section city44 covers a wide range of sports popular in Malaysia, including badminton, Malaysian Super League football, EPL, cricket, e-sports, and more. The following general rules apply to all sports bets:
The casino section city44 including slots, Live Casino, table games, and other games powered by a Random Number Generator (RNG) that has been independently certified to ensure fair play.
The following activities are strictly prohibited on the platform city44 and may result in immediate account closure, forfeiture of funds, and legal action where applicable:
City44 reserves the right to suspend or close any member account at any time for the following reasons:
If your account is closed due to a breach of terms, city44 reserves the right to forfeit all balances and bonuses in the account. If closure is at the member's own request, any valid remaining funds (excluding bonuses with unfulfilled wagering requirements) will be returned to the member within 5 business days.
To the extent permitted under applicable Malaysian law, city44 shall not be liable for:
City44's total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 12 months preceding the claim.
City44 is committed to responsible gaming. We provide a range of self-control tools to help members manage their betting habits in a healthy way:
For more information and access to responsible gaming tools, please visit the Responsible Gambling us. Betting is intended solely for individuals aged 18 and above who participate for entertainment purposes only.
City44 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication of the updated document on the city44.bet website.
It is your responsibility as a member to review these Terms & Conditions periodically to stay informed of the latest applicable terms. Your continued use of the city44 platform after any amendments are published constitutes your acceptance of the revised terms.
Current Terms Effective Date: 1 January 2026 (Version 3.2). Members will be notified of any material changes via email or in-app notification on city44.
If you have any questions, concerns, or complaints regarding the Terms & Conditions city44 please reach out to our team through the following channels:
City44's friendly and experienced customer support team is available in Bahasa Melayu every day, including public holidays and festive seasons. We are committed to responding to all enquiries within 24 hours.
Register now and enjoy a safe, fair, and exciting online Sports Betting and casino platform in Malaysian Ringgit (RM).
By registering, you agree to the Terms & Conditions and Privacy Policy city44.